FAQ
How does domestic (US) shipping work?
We currently offer tracked and untracked (First Class Mail) shipping! Orders containing 8x10" prints must be shipped with tracking. Any orders over $75 USD will automatically qualify for free tracked shipping.
Melonyans is not responsible for any lost mail.
How does international shipping work?
Due to the ongoing tariff situation, we currently offer limited, untracked international shipping to select countries outside of the US.
As long as your order only contains small items (stickers, sticker sheets, mini prints), international customers can receive their items via stamped letter. Please note that all stamped letters must be sent without tracking, and Melonyans is not responsible for any lost mail.
How long will my order take to arrive?
I aim to pack and ship orders within 3-5 business days. Once shipped, please allow up to 5-10 business days for domestic orders, and 2-5 weeks for international orders.
Please note that I am a one-person operation and once your package has left my hands, it is up to the postal service to deliver your package! If it appears to be stuck or lost, contact your local courier.
Do you offer returns?
At this time we do not offer returns or refunds. All goods will be packed carefully in water-resistant packaging, please make sure to select tracked shipping for the most secure delivery of your item(s).
If items arrived damaged or the items are incorrect, please reach out at hello.melonyans@gmail.com.
What does your art process look like?
I use an iPad Pro and Procreate for all my work!
I have never and will never use any form of AI, or condone the use of it. Please support real artists.